FAQ

Are there any changes in how I receive food during the COVID-19 Virus outbreak?Updated 3/20/2020

  • We will be implementing additional safety measures in our processes for collecting and distributing food in order to minimize risk of exposure and transfer of illness to clients and volunteers. Review process below.

    • Due to the 6-foot distancing recommendation we ask that you remain in your vehicle until your food is delivered.

    • When you arrive a number card will be placed under your windshield wiper.

    • The volunteer will ask for your name and date of birth. If this is your first time, we will verify if you are in the system and will ask you to call 986-4191 from your cellphone if we need additional information.

    • You will remain in your vehicle while we check your name in the database.

    • Using the information from the computer we will determine how much food you will receive.

    • You will be served based on your number.

    • All food is pre-packaged and will be delivered to your vehicle. 

    • Please have your door or trunk open for the volunteer to load your food.

  • Thank you for your patience during this time.

How do I qualify to use the Grimes Storehouse?

  • The Grimes Storehouse serves residents of Grimes or those with a Grimes address.

  • Clients are required to complete “The Emergency Food Assistance Program”(TEFAP) form. See income guidelines below:

  • A Driver’s License or other photo ID.

  • A copy of a current rent or utility bill.

  • No appointment is necessary.

 

How often can I use the Grimes Storehouse?

Clients may visit the Grimes Storehouse once per calendar month.

 

What kind of food is provided at the Grimes Storehouse?

Depending on donations the food selection may change. The groceries are divided into categories such as cereal, canned vegetables, canned fruit, boxed meals, canned meats, boxed potato and rice, pasta and pasta sauce, drinks, snack, soups, and baking items. The pantry also includes a limited selection of non-food items including household items, personal hygiene and baby care items. When available,  refrigerator and freezer items are also provided.

If I qualify for the Supplemental Nutrition Assistance Program (SNAP, formerly the Food Stamp Program), can I still use the Grimes Storehouse?

Yes.

 

Do I have to live in Grimes to get food and personal care items from the Grimes Storehouse?

Yes.  We serve residents of Grimes or those with a Grimes address.

 

What is your weather cancellation policy?

When the DC-G schools cancel due to the weather the Grimes Storehouse will be closed also.

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